Uber has finally fixed the dreaded ‘chatty Uber driver’ problem. The ride-hailing service is now giving users the option to request a silent ride using a Quiet Mode in the Uber app.
Quiet Mode is free and will be rolled out to Uber US riders tomorrow. As of now, it’s limited to Uber Black and Uber Black SUV premium rides. Riders can select from options – “Quiet preferred,” “happy to chat” or “No preference.” The feature might perhaps convince more riders to pay for Uber’s premium vehicle types so they can enjoy the ride in silence.
A slew of other options promise ease as well. Bags option will allow riders to signal that they have luggage with them, so the driver knows to pull over someplace convenient to help load them into the trunk. Temperature control will allow riders to request the car be cold or warm so drivers can change the air conditioning settings accordingly.
In addition to the quiet mode option, Uber has also integrated another life-saving feature into the app. Riders can now ask for extra time before getting into the car and can speak directly to customer service if they suspect something is wrong.
It’s unknown when the aforementioned preference options will be available to other types of cars. For now, only US riders will be able to enjoy the newly added Uber app features.