- Daily Zen
The Chancery Hotels is a major hospitality brand in India with an emphasis in service and property development. Naveen Raju, executive director of the Chancery Hotels, has been with the business for almost his entire life, although he’s only been executive director for four years.
“This is a family-run business,” Raju said. “I understand all the needs of the company and maintain a high sense of trust.”
The Chancery Hotels comprises of two hotels in Bangalore: the Chancery and the Chancery Pavilion.Bangalore is better known as the Silicon Valley of India due to the existence of a strong information technology sector, biotechnology sector, and other industries important to business leaders in India and around the world. Millions of tourists from all over the world come to Bangalore for business needs, sightseeing, medical and personal visits. The city is fondly called “The Garden City of India” due to its greenery and the presence of famous parks such asLalBaghand Cubbon Park.
“We were the first to open a business hotel in Bangalore,” Raju said. “We are more professional, more people oriented, and we maintain a certain degree of trust.”
The Chancery, the first of the two, is a four-star luxury hotel that matches all the comforts and convenience provided by a five-star hotel. The hotel is conveniently placed in the heart of Bangalore city from where commuting is very easy, located near the airport, railway station and all major shopping malls. The Chancery, upon request, arranges transportation to different facilities inside of Bangalore.This hotel has exquisitely furnished rooms, great restaurants serving Indian and International cuisines, splendid banquet halls, a remarkable health club, and everything a four-star luxury hotel ought to have.
The Chancery Pavilion is Bangalore’s modern five-star luxury business hotel. Set on an elevation amidst the heart of Bangalore’s central business district on Residency Road, the Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways.With state-of-the-art banquet facilities spread over 20,000 sq. ft. the Chancery Pavilion is the ideal place to facilitate corporate workshops, wedding receptions, or even informal gatherings. Its signature restaurants serve both Indian and global delicacies, offering the finest food and beverage experience in Bangalore.
The Chancery was built in 2001, but the Chancery Hotels didn’t start in the hospitality industry. It actually started in real estate and low-cost housing back in the 80s, but has evolved into a versatile hospitality developer. As a demonstration of the quality of the Chancery Hotels’ brand, both hotels are receiving excellent reviews on hotel websites such as TripAdvisor and Hotels.com. Here’s a review of the Chancery from two months ago:
If one wants the Chancery experience with a budget tag, this hotel can definitely be tried. The hotel is situated at a strategic location on the prime business center M G Road of Bangalore.
This hotel is very close to the famous Mahatma Gandhi statue and the KSCA Cricket stadium.
The hotel rooms are clean and neat, food quality is simply excellent. Hotel staff are quite courteous. One can have star experience at the cost of a budget hotel.
“We do business with compassion,” Raju said. “We form relationships permanently and treat all of our stakeholders equally.”
With over 700 employees in both hotels, plus another 20 or 30 across different projects, the compassion is evident in them. Some employees have been with the Chancery Hotels for over 20 years, and the company spends time on the training and personality development of its workers.Besides the two hotels, the Chancery Hotels also offers asset management, design development and procurement services, and would like to keep these services together in house instead of getting them or offering them through other companies and vendors.
“We’re holding on to people in a competitive environment,” Raju said. “We have an opportunity for growth in this economic turnaround.”
The Chancery Hotels will see growth this year, although it won’t be dramatic growth. The source of this growth is from 15 years of sourcing and synergy, and Raju projects that the company will begin mushrooming in a few years. To prepare for this mushrooming, it is leveraging education in engineering and hospitality in order to develop an edge over the competition and challenges the company faces in India. To overcome both of those, the Chancery Hotels is building its own information technology campus in Chennai. The campus is being built on 25 acres of land, and will also have its own 150-room hotel and a conferencing facility. This campus will also give Chancery Hotels the opportunity to develop its own asset management software and tech platforms while improving the talent of its personnel.
“A strong vision is absolutely essential,” Raju said. “So are planning, professionalism, and moments of introspective truth and transformation.”